This programme is designed to help businesses in Rwanda build an online presence through effective strategies and leveraging social media platforms. AMI’s Take Your Business Online programme, provides various resources and tools for you to develop a successful online presence and boost sales All Programmes Open Enrolment Rwanda Take Your Business Online This programme is designed to help businesses in Rwanda build an online presence through effective strategies and leveraging social media platforms. AMI’s Take Your Business Online programme, provides various resources and tools for you to develop a successful online presence and boost sales Through online courses offered in both English and Kinyarwanda, virtual learning labs and practical tools, you’ll acquire skills to enhance your brand awareness and promote your business to the target audience. Under this programme, you will learn strategies to identify customer pain points, interests, buying patterns, demographic data, and more by utilising AMI tools to develop customer profiles and customer journey maps. Through online courses offered in both English and Kinyarwanda, virtual learning labs and practical tools, you’ll acquire skills to enhance your brand awareness and promote your business to the target audience. Under this programme, you will learn strategies to identify customer pain points, interests, buying patterns, demographic data, and more by utilising AMI tools to develop customer profiles and customer journey maps. CATEGORY Entrepreneurship & Business Growth DESIGNED FOR Entrepreneur FORMAT Virtual DURATION 4 Weeks COST NEXT COHORT START Apply Now Overview Key Outcomes Focus Areas Learning Journey What's Included Who Can Enroll? Guided & Supported Learning Journeys Cohort-Based Groups of learners are guided by AMI’s facilitators through experiences that emphasize peer-to-peer learning, action learning projects, and networking. Tech-Enabled AMI’s web and mobile apps support learners anytime and anywhere with access to video content, downloadable tools and engagement, throughout their journey. Explore AMI's Learning Approach Africa First Our approach and content is built for Africa’s ambitious professionals and teams. With content in 7 languages, African case studies, and experiences led by Africa’s finest facilitators, we put Africa first in everything we do. Goal setting was something we hadn’t focused on before. Now, whenever a woman comes to us, we start with setting clear, actionable goals. Immy Nakyeyune Founder Mkazipreneur I highly recommend this programme to other entrepreneurs. It helps you identify your strengths and the skills you need to grow your business. Knowledge is power—the more you learn, the better you can develop and scale your business. Njabulo Johnson Entrepreneur Impilo Ka Lova I improved my record-keeping and created a functional budget. I also expanded my business by adding new product lines and enhancing the look and feel of my shop. As a result, my revenue has grown by over 40%! Mejjah Gitua Business Owner Sauti Traders Start Your Learning Journey Today Apply Now

Back to News News Africa Navigating the Energy Sector 3 Oct 2023 In the fast-growing and ever-evolving energy sector, professionals are continually building their careers and skill sets. But there's always more to be done. During Africa Climate Week, AMI Enterprise partnered with POWERHer to host an exclusive event in Kigali, Rwanda tailored to professionals within the energy sector. The event provided a unique opportunity for talent managers, HR professionals and those in the workforce to gain insights and strategies for advancing their careers in the energy industry and as leaders in a broader professional context. AMI's leadership and management programmes have been targeted and customised for the energy sector, including two programmes actively recruiting - Empowering Managers and Future Females in Energy. Connect with the AMI Enterprise team to learn more about our business outcome-focused workplace learning and talent training offerings specifically for Africa's ambitious energy companies. Panelists for the event included: Harold Angila, Sourcing and Activation L ead, AMI Jocelyne UWAMAHORO (MHRM) , Director HR at Rwanda Energy Group (REG) Valerie Okinda , Chief People Officer Ampersand Solar Malik Shaffy Lizinde , Country Manager for AMI Rwanda John Frédérick van Zuylen , CEO of AFSIA (Africa Solar Industry Association)

Back to News News Africa Africa's “Business Survival Bootcamp” is virtual medicine for businesses fighting off COVID-19 slump 7 Apr 2020 Nairobi, Kenya – The African Management Institute (AMI) has launched a free online learning programme aimed at helping Africa’s businesses and entrepreneurs survive the impact of coronavirus (COVID-19). The Business Survival Bootcamp , which includes a 90-minute kickoff webinar and two weeks free access to AMI’s learning platform, focuses on financial forecasting and cost management strategies to help businesses navigate emerging business challenges from COVID-19. In less than two weeks of offering the Business Survival Bootcamps, nearly 1,000 individuals have registered from over a dozen countries across Africa. “Africa’s entrepreneurs and businesses are facing a major threat to their livelihoods and services because of the important measures introduced to reduce the spread of COVID-19. Many are not sure how to respond,” said Rebecca Harrison, CEO and co-founder of AMI, which has shifted all programmes online and also launched a new 6-month paid virtual learning programme called Survive to Thrive . “Our free virtual Survival Bootcamps help business owners navigate the crisis and are one antidote to staving off the potentially disastrous effects of the pandemic on Africa’s businesses and economy.” The United Nations Development Programme recently projected that income losses in developing countries are expected to exceed $220 billion, also suggesting that half of all jobs could be lost across Africa . “At the moment managing cash is very important because I don’t know how long this pandemic will last,” said Kenyan entrepreneur Mary Onyango of Afro Accessories and a bootcamp participant. “This bootcamp has helped me understand where to focus and how to set my business up to survive the crisis.” The free virtual Business Survival Bootcamp programme includes: A 90-minute interactive webinar led by AMI’s expert business facilitators Online access to two of AMI’s practical tools within the company’s online platform to help implement what entrepreneurs learn in the webinar; A Risk Matrix Tool to help business owners generate potential coping strategies Cash Flow Projection Tool to help them manage business cash flows The opportunity to connect with other African entrepreneurs, who are also trying to navigate the challenges of COVID-19 Businesses and entrepreneurs can register for the webinars on AMI’s website at https://africanmanagers.com/covidwebinars/

How Leadership Development for Healthcare is Powering Innovation: The Maisha Meds Story All Stories John Nsubuga Position: Director, People Operations Company: Maisha Meds Programme: Management Development Programme Leadership Development Programme Country: Kenya At AMI, we know that great businesses don’t just happen—they’re built by strong leaders. In a critical sector like healthcare, the right leadership can be the difference between progress and stagnation. That’s why when Maisha Meds, a fast-growing health-tech company, sought to scale its impact, it turned to AMI’s Leadership Development Programme (LDP) and Management Development Programme (MDP) to equip its team with the skills to lead confidently in a complex landscape. Scaling Healthcare Access Through Strategic Leadership Maisha Meds has transformed access to quality healthcare across East Africa. Its groundbreaking digital platform connects 4,400 pharmacies and clinics, facilitating over one million patient reimbursements and ensuring life-saving medicines reach those who need them most. But as with any fast-growing company, the challenge wasn’t just scaling its operations—it was ensuring its leadership could keep pace with its ambitious vision. Recognizing that strong leadership fuels sustainable growth, Maisha Meds invested in its managers and senior leaders through AMI’s LDP and MDP. These programmes are designed to move beyond theory and into action—giving leaders the tools to navigate complexity, foster accountability, and drive business success. Practical Skills, Real Impact The impact was immediate and tangible. Thirteen Maisha Meds managers completed the MDP, a practical programme designed to sharpen management skills in areas like goal-setting, communication, and team empowerment. Fourteen senior leaders enrolled in the LDP , where they tackled high-level leadership challenges, from driving organizational culture to strategic decision-making. Participants reported a transformation in their approach to leadership: Greater clarity in their managerial roles Improved ability to lead tough conversations with confidence Stronger mentoring and coaching skills to build high-performing teams Better time management and productivity A more strategic, solution-oriented mindset “The clarity and relevance of the course content were impressive,” shared Idris Musa, Sales Manager at Maisha Meds. “It felt tailored to real-world challenges, and I was able to implement new strategies that immediately improved team performance and communication.” The AMI Approach: Leadership That Delivers Results At AMI, we believe that leadership training should never feel like a box-ticking exercise. Our programmes are designed for real business environments, equipping managers and executives with practical, immediately applicable skills. From interactive workshops to on-the-job learning, we ensure that leaders don’t just learn—they lead. The Maisha Meds story is a testament to the power of investing in people. When businesses commit to developing their managers and executives, they don’t just build strong teams—they create organizations that thrive. Ready to strengthen your leadership team? Discover how AMI’s Leadership Development and Management Development Programmes can help your business scale with confidence. Learn more here.

DFAC Drives Agribusiness Growth With Strategic Tools & Grassroots Innovation All Stories Israel Yusuf Position: Founder Company: Doctor Fish Agricultural Consulting Programme: Aspire Business Growth Programme Country: Nigeria The story of Doctor Fish Agricultural Consulting (DFAC) began not with a business plan, but with a heartbreaking question. At just seven years old, Israel witnessed a child suffering from kwashiorkor, a severe form of malnutrition. “Why should a child go to bed hungry?” he asked. His mother, a nurse, explained what the disease was. That moment changed the course of his life. “I wanted to become an aeronautical engineer,” Israel recalls. “But after seeing that child, I knew I had to do something about solving the hunger problem. That’s how this journey started.” Years later, that promise grew into DFAC, an agricultural consulting firm offering business development and access to funding for agribusinesses across Nigeria. But even as the brand grew in reputation, the business hit a ceiling. “People across Nigeria knew the name ‘Dr. Fish’, but we weren’t growing. We couldn’t retain talent, and the impact just wasn’t there,” Israel admits. Everything changed when Israel joined AMI’s Aspire Business Growth Programme. Tools like OKRs, SWOT analysis, and Revenue-Cost planning became part of DFAC’s DNA. “We started applying these tools not just in our own business, but for our clients,” Israel explains. One major breakthrough came when DFAC helped a client in the palm oil sector secure a $400,000 grant, empowering over 1,500 smallholder farmers and upgrading outdated mills into high-capacity modern operations. “We started applying the Aspire tools not just in our own business, but for our clients. One major breakthrough came when we helped a client in the palm oil sector secure a $400,000 grant, empowering over 1,500 smallholder farmers and upgrading outdated mills into high-capacity modern operations.” The numbers speak volumes: DFAC’s revenue surged from $70,201 in 2023 to $254,800 in 2024. Through their work, they’ve raised over $2 million in funding for clients. Their own team grew from 4 to 9 employees, including a new social media and IT unit, and partnerships with legal and accounting firms to strengthen compliance and strategy. The impact goes beyond numbers. A quiet revolution is growing in Israel’s neighborhood. When neighbors asked for help growing food in tight urban spaces, DFAC responded with a creative solution: home gardens using recycled plastic containers. “There’s not much land in our compounds,” Israel explains, “but that shouldn’t stop people from growing their own food.” Their goal is bold: to raise 100,000 home gardens. And it’s working. Families are planting vibrant beds in old plastic bottles, even cultivating crops like strawberries, once considered impossible in their local climate. “You walk down our street now and see people collecting plastic bottles, not to throw away, but to plant in. That’s the change we’re creating,” he says. What began as a childhood dream to end hunger has grown into a movement of hope, innovation, and impact. With every garden planted and every farmer empowered, DFAC is not just feeding communities, they’re planting the seeds of a more just and nourished future. Download Israel Yusuf's Story Download AMI's 2024 Impact Report

Back to News News Kenya AMI and Kenya Pharmaceutical Association Sign Agreement to Boost Business Growth in Africa 24 Jan 2023 Nairobi, Kenya - The Kenya Pharmaceutical Association- Nairobi Branch (KPA) and the African Management Institute (AMI) has signed an agreement for KPA to become a recruiting partner for AMI's Kenya Grow Your Business program. Drawing from its membership portfolio of over 2,000 members in the Nairobi region, KPA will work with AMI to offer pharmaceutical business owners AMI’s flagship business growth programme for small to medium-size enterprises (SMEs). Kenya’s pharmaceutical market is valued at over $1 billion with SMEs such as pharmacies, distributors, manufacturers, and hospitals providing critical healthcare services across the country and region. The partnership will provide KPA-Nairobi Branch members with access to AMI's Grow Your Business six-month business growth programme, supporting participating businesses to target and achieve growth goals through practical training experiences, online learning, and networking opportunities. Enrollment in the programme will enable KPA members to access the practical tools and training they need to succeed and drive growth in their businesses. "We are thrilled to partner with the Kenya Pharmaceutical Association Nairobi Branch and offer their members access to our Grow Your Business program," said Harold Angila, Marketing Activation Specialist at AMI. "We believe that this partnership will be a catalyst for the growth and success of KPA Nairobi Branch members, and we look forward to working together to drive business growth in Africa." "We are excited to partner with AMI and offer our members access to their industry-leading Grow Your Business program," said Cletus Otieno, Branch Secretary of KPA- Nairobi Branch. "Our members are highly skilled pharmacists but not trained as business people. We believe that this partnership will provide our members with the tools and resources they need to run successful businesses. We look forward to working together to drive growth in the pharmaceutical industry in Kenya." AMI is a leading provider of practical tools and training for entrepreneurs and businesses across Africa. The organization's learning approach incorporates in-person workshops, on-the-job practice, and support, with practical online and mobile learning tools. To date, AMI has directly trained over 42,000 people in over 39 countries, with offices in Nairobi, Kigali, Dakar, and Johannesburg. The Kenya Pharmaceutical Association (KPA) is a professional association that was formed to secure the unity of Pharmaceutical Technologists in Kenya. The Association's mission is to improve the welfare of its members, promote high standards of pharmaceutical practice, and protect the public against professional misconduct or abuses of privileges by pharmaceutical practitioners. Registered in 1974, KPA boasts of a membership of about 2,000 spread throughout Nairobi and its environs. For more information about Grow Your Business Program, please visit https://africanmanagers.com/gyb/ Contact: [Harold Angila - 0111 341 618]

A tailored programme for managers in the off-grid energy space funded with UK aid from the UK government via the Transforming Energy Access platform (TEA). Trusted by Leading Organisations in Sustainable Energy AMI’s Empowering Managers Programme equips managers with the skills they need to drive business performance, build effective teams, and navigate specific energy-sector challenges All Programmes Open Enrolment Pan-African Empowering Managers A tailored programme for managers in the off-grid energy space funded with UK aid from the UK government via the Transforming Energy Access platform (TEA). in association with: in association with: CATEGORY Workplace Learning & Professional Growth DESIGNED FOR Aspiring Managers, New managers, Team Leads FORMAT Virtual DURATION 4-6 Months COST Pricing starts from $250 (see details below) NEXT COHORT START November 2025 Apply Now Overview Empowering Managers is a highly practical programme that empowers managers in the energy sector with effective tools in key areas like supervision, project management, and team building, as well as strategies to address energy sector-specific challenges and manage geographically dispersed teams. The programme combines regular interactive virtual workshops , robust online learning via our online platform and mobile app, and team-based activities, allowing participants to learn valuable knowledge and skills that can be applied to real workplace challenges, benefiting your organisation’s overall performance and impact. Programme Cost (Per Participant) For Women Participants:$250 For Men Participants (Based on Company Size): Companies with 50 or fewer employees: $250 Companies with 51–100 employees: $375 Companies with 101+ employees: $575 Flexible payments available upon request. The Energy Access Talent Initiative project has been funded with UK aid from the UK government via the Transforming Energy Access platform. Key Outcomes Companies observe: Improved staff turnover Improved performance in terms of key performance indicators Improved management capability: managers demonstrate increased confidence in their role and in taking more responsibility at work. Individuals observe: Career Advancement Strengthened leadership skills Enhanced communication Join us in building a future of confident, capable, and empowered leaders! Focus Areas Leadership Transition Practical Management Skills Strategic Thinking Team Building and Empowerment Learning Journey Phase 1: Making Things Happen Managers transition smoothly into management roles by understanding the pivotal changes in their responsibilities and expectations. Phase 2: Dealing With Challenges Gain confidence in managing challenging conversations, time management, and solving problems in their organizations. Phase 3: Building a Great Team Effective strategies to empower and motivate their teams, fostering ownership and accountability. What's Included The program duration is structured over 4-6 months. Hands-on workshops. Case Studies & insights from the energy sector to learn from. Access to over 500 practical tools and resources. Flexible payment plans are available upon request. Tailored for Different Career Stages: Suitable for new managers, mid-career professionals, and supervisors. Who Can Enroll? Individuals from the Energy Sector who are: New Managers : Help them transition seamlessly into leadership roles with the essential skills and knowledge to effectively inspire and lead their teams. Current Managers & Team Leaders : Strengthen their expertise and prepare them for greater responsibilities and leadership positions within your organization. Supervisors : Equip them with innovative strategies and tools to drive organizational growth. Guided & Supported Learning Journeys Cohort-Based Groups of learners are guided by AMI’s facilitators through experiences that emphasize peer-to-peer learning, action learning projects, and networking. Tech-Enabled AMI’s web and mobile apps support learners anytime and anywhere with access to video content, downloadable tools and engagement, throughout their journey. Explore AMI's Learning Approach Africa First Our approach and content is built for Africa’s ambitious professionals and teams. With content in 7 languages, African case studies, and experiences led by Africa’s finest facilitators, we put Africa first in everything we do. I really enjoyed the hands-on approach of the programme, making it practical and easy to apply. I would definitely recommend it! Abigail Goschen Operations Manager UCook This journey has been a learning curve, teaching me the value of resilience and persistence. I used to struggle with giving feedback, but now I can communicate effectively and delegate tasks, which has significantly improved my team’s performance. Sylvia Achando Human Resource & Admin Solar Panda When our team shifted to a hybrid work setup, we had fewer staff in the office while others worked remotely. By learning from the programme how to communicate effectively, I became confident to empower my teammates to accomplish their daily tasks properly irrespective of us being in the office Anthony Gatsinzi Cargo Planning and Pricing Manager RwandAir This programme transformed how I work and my relationship with the team. I also have more time to think strategically as the team is taking ownership of tasks and projects and we're able to co-create solutions to the challenges that we face. This has resulted in process improvements, leading to cost saving. Hillary Kirui Azuri Technologies The programme is engaging and well delivered. As someone new to the energy field with only basic knowledge, I appreciate how it simplifies complex topics without being overwhelming. The content is clear, concise, well-illustrated, and easy to follow, making learning both enjoyable and insightful. Live Kataborwa Emerge has created an opportunity for new partnerships. With the realised growth in this quarter, we established a partnership with Karibu Wellness and delivered counselling services to a client in Lesotho. We also partnered on other group coaching sessions as well. The impact for us - collaborative growth. Lindiwe Msiza Transform Leadership Consulting These tools are incredibly powerful—I see them as gold. The programme has transformed my understanding of storytelling and its impact. I now fully appreciate how we can craft and use our stories to secure investment and funding opportunities. The Speak Up and Lead course, in particular, has helped me harness storytelling to highlight the values behind our work. Jackie May Founder & Editor TWYG The "Speak Up and Lead" has helped me in my networking sessions. I have used it to practice with my team which led to winning a pitching competition. It made me realise the importance of story telling for my business. The scenario planning tool has been very useful, as it prepares me for the worst-case and best-case scenarios. These tools have helped me think beyond the next three months, rather than focusing on short-term planning. Samkelwe Gqomo Business Owner Womandla Global Network Start Your Learning Journey Today Apply Now

Delivering exceptional customer service starts with the right mindset and skills. This programme equips employees and team members with best practices for customer service by exploring customer behavior, managing client relationships, identifying customer needs, and fostering a customer-focused culture. All Programmes Short Programme Customer Focused Culture Delivering exceptional customer service starts with the right mindset and skills. This programme equips employees and team members with best practices for customer service by exploring customer behavior, managing client relationships, identifying customer needs, and fostering a customer-focused culture. Live Virtual (Online) 1 - 2 Months Request Information Designed for New managers, middle managers, supervisors & leaders Learning Journey Phase 1: Know Your Customers Understand customer demographics and purchasing behaviors Analyze why customers choose your product or service Phase 2: Build Customer-Centric Relationships Develop strategies to foster long-term customer engagement Scale customer relationships for sustained business growth What's Included This 1-2 month short programme includes: Four cohort-based Learning Lab workshops Action Learning Project Access to 25 online courses and 500+ practical tools and resources Graduation event & AMI certification Custom Learning @ Scale Enterprise-Wide Learning For organizations seeking to enhance customer service across teams, AMI offers a tailored Customer-Focused Culture Programme as an enterprise-wide learning solution. This approach enables companies to embed a consistent customer service culture throughout their workforce while adapting content to specific business needs. Impact @ Scale AMI partners with institutions and development organizations to scale customer service excellence across industries. By offering localized, virtual, and in-person training, we ensure that customer service best practices are implemented effectively across diverse markets. Cohorts collaborate on action-learning projects to apply insights directly to real business challenges. Guided & Supported Learning Journeys Explore AMI's Learning Approach Cohort-Based Groups of learners are guided by AMI’s facilitators through experiences that emphasize peer-to-peer learning, action learning projects, and networking. Tech-Enabled AMI’s web and mobile apps support learners anytime and anywhere with access to video content, downloadable tools and engagement, throughout their journey. Africa First Our approach and content is built for Africa’s ambitious professionals and teams. With content in 7 languages, African case studies, and experiences led by Africa’s finest facilitators, we put Africa first in everything we do. I really enjoyed the hands-on approach of the programme, making it practical and easy to apply. I would definitely recommend it! Abigail Goschen Operations Manager UCook This journey has been a learning curve, teaching me the value of resilience and persistence. I used to struggle with giving feedback, but now I can communicate effectively and delegate tasks, which has significantly improved my team’s performance. Sylvia Achando Human Resource & Admin Solar Panda Goal setting was something we hadn’t focused on before. Now, whenever a woman comes to us, we start with setting clear, actionable goals. Immy Nakyeyune Founder Mkazipreneur I highly recommend this programme to other entrepreneurs. It helps you identify your strengths and the skills you need to grow your business. Knowledge is power—the more you learn, the better you can develop and scale your business. Njabulo Johnson Entrepreneur Impilo Ka Lova Connect with AMI to learn how this programme can unlock growth & performance. Learn More Ambitious learning for an ambitious Africa Whether you’re looking for workplace learning for five to five hundred, or customized programmes that drive impact locally or across Africa, AMI’s learning solutions are tailored to meet your unique needs. Connect with our learning advisors to discover how our ambitious learning programmes can help you achieve your ambitious goals. Connect with an AMI Learning Advisor Explore related programmes enrolling now AMI offers editions of this programme for open enrollment for individuals and smaller teams, in addition to offering our programmes at scale along side impact partners and workplace learning customers. Overview Building a truly customer-focused culture requires a deep understanding of customer behaviours, needs, and expectations. The Customer-Focused Culture Programme equips professionals with practical tools and strategies to transform customer service experiences. Participants will learn how to profile customers, map the customer journey, and manage critical touchpoints to ensure seamless service delivery. The programme also covers stakeholder management, best practices for handling difficult customer interactions, and strategies for fostering long-term client relationships. Through interactive learning labs, action-based projects, and AMI’s extensive digital resources, learners will gain the skills needed to enhance customer satisfaction and create lasting business impact. Key Outcomes Customer Understanding & Service Excellence Identify customer needs and provide tailored solutions Adapt to diverse customer behaviors for improved service delivery Customer Relationship Management Strengthen customer relationships to enhance loyalty and retention Handle challenging conversations and resolve customer issues effectively Strategic Customer Engagement Implement customer service strategies that drive long-term success Master stakeholder management to improve overall client interactions Focus Areas Customer Journey Customer Profiling Customer Service Strategies Customer Touch Points Customers/Challenging Conversations Handling Difficult Managing Customer Relationships Stakeholder Management

Offrez à vos managers et cadres intermédiaires un accompagnement pratique et concret pour dynamiser leurs équipes et stimuler durablement la performance de votre organisation. Donnez-leur les clés d'un leadership efficace et orienté vers la croissance. All Programmes Inscriptions ouvertes Francophone Programme de Renforcement des Compétences Managériales Offrez à vos managers et cadres intermédiaires un accompagnement pratique et concret pour dynamiser leurs équipes et stimuler durablement la performance de votre organisation. Donnez-leur les clés d'un leadership efficace et orienté vers la croissance. Catégorie Leadership et Management Conçu pour Managers FORMAT Virtuel Durée 6 mois (2 à 3 heures / semaine) Coût 450 000 F. CFA HT / participant Date de démarrage Mai 2025 Inscription Autonomisez vos managers, performez Offrez à vos managers et cadres intermédiaires un accompagnement pratique et concret pour dynamiser leurs équipes et stimuler durablement la performance de votre organisation. Donnez-leur les clés d'un leadership efficace et orienté vers la croissance. Présentation du programme Durant ces six mois d’apprentissage (2 à 3 heures par semaine), les participants renforceront leurs compétences managériales par le biais d’ateliers et cours en ligne orientés vers le leadership, la supervision, la gestion de projets, la gestion des défis et la dynamisation des équipes. Équipez vos managers pour gérer efficacement leurs équipes, gagner en confiance dans leur rôle et prendre davantage de responsabilités pour contribuer à la performance de votre organisation. Tout au long du programme, les participants auront accès à des outils et cours en ligne disponibles 24/7 sur notre plateforme digitale et application mobile, qui les aideront à traduire les théories en idées exploitables pour votre organisation. AMI Entreprise accompagne les entreprises à travers l’Afrique dans le développement des compétences managériales : faire grandir le personnel, renforcer le leadership et favoriser l’épanouissement professionnel pour atteindre efficacement les objectifs fixés. Les programmes AMI sont disponibles en plusieurs langues et conviennent à différents secteurs d’activité. Résultats attendus Responsabiliser et gérer efficacement son équipe – Stimuler la performance – Créer un environnement à la fois positif et productif. Modules clés Autonomisation Coaching et Accompagnement Définition d’objectifs et planification Gestion de la performance Gestion du stress Influence et Communication Mobilisation des équipes Productivité personnelle Résolution de problèmes Parcours d’apprentissage Phase 1 : Responsabiliser vos équipes Comprendre les responsabilités clés pour guider et soutenir efficacement une équipe. Adopter une communication claire, ouverte et intentionnelle pour renforcer la collaboration. Diriger par l’influence et la création de relations plutôt que par l’autorité formelle. Favoriser l’autonomie, la confiance et le développement des membres de l’équipe afin de libérer pleinement leur potentiel. Phase 2 : Gérer les défis Faire des retours constructifs et gérer efficacement les conversations difficiles. Identifier et activer les leviers de motivation pour aider les collaborateurs et les équipes à performer. Optimiser la gestion du temps pour améliorer la productivité et l’efficacité. Phase 3 : Construire des équipes performantes Optimiser les dynamiques d’équipe pour favoriser la réussite collective. Encourager une culture d’apprentissage, de résilience et d’adaptabilité. Renforcer la collaboration par des relations solides et authentiques. Utiliser le coaching pour développer le plein potentiel de chacun. Ce qui est inclus Le programme mixte de 4 à 6 mois comprend : 6 ateliers virtuels d'apprentissage ou 3 sessions en présentiel 9 cours en ligne et des outils pratiques, accessibles 24/7 1 projet pratique “Défi du changement” Une cérémonie (virtuelle ou en présentiel) de remise des certificats de réussite. Qui peut s’inscrire ? Les managers et cadres intermédiaires. “Les compétences les plus utiles que j'ai acquises pendant le programme sont la résolution des problèmes sous forme de questions, la définition d’objectifs clairs, mesurables et atteignables. Après avoir suivi le programme, les membres de l'équipe sont devenus plus impliqués et s'engagent sur toutes les missions du département. J'ai également noté une meilleure organisation grâce à une communication plus claire.” Souleymane DIOP Responsable des Ressources Humaines Des parcours d’apprentissage guidés et soutenus Apprentissage collaboratif Les participants évoluent en cohorte, accompagnés par les intervenants d’AMI, avec des plans d’action, de l’apprentissage entre pairs et des opportunités de réseautage. Soutien technologique continu Grâce à la plateforme web et l’application mobile d’AMI, profitez d’un accès 24/7 à des cours en ligne, vidéos, outils téléchargeables et ressources pratiques, où que vous soyez. Découvrez l’approche d’apprentissage d’AMI L’Afrique au cœur de notre approche Nos programmes sont conçus pour les professionnels et entrepreneurs d’Afrique, avec du contenu disponible en 7 langues, des études de cas locales et des facilitateurs experts du marché. À propos d’African Management Institute (AMI) AMI accompagne les entreprises ambitieuses à travers l’Afrique pour les faire prospérer. Nous croyons que les personnes qualifiées créent des entreprises florissantes, que les entreprises florissantes créent des emplois de qualité et que les emplois de qualité favorisent la prospérité et la dignité. AMI a collaboré avec diverses entreprises et organisations partenaires pour soutenir les entrepreneurs et managers à travers l’Afrique dans la construction et le développement de leurs entreprises tels que Uber, Nestlé, Radisson Blu, la Fondation Mastercard, l’USAID, la Fondation Shell ou encore Equity Bank. AMI a formé plus de 37 000 entreprises dans 39 pays d’Afrique. Les bureaux d’AMI se situent au Kenya, en Afrique du Sud, au Sénégal, au Rwanda, en Ouganda, au Nigeria et en Éthiopie. Commencez votre parcours d'apprentissage dès aujourd'hui Inscription

Back to News News Uganda AMI partners with Private Sector Foundation Uganda (PSFU) to develop standards for strengthening SME support ecosystem 18 Nov 2022 Kampala, Uganda – The African Management Institute (AMI), a leader in business growth and training across Africa, has launched a partnership with the Private Sector Foundation Uganda (PSFU) to develop national Standards to strengthen Uganda’s small business support ecosystem. AMI has been working with local ecosystem experts to develop a series of Business Development Support (BDS) Standards aimed at improving the quality of support for micro, small and medium-sized enterprises (MSMEs) in Uganda. AMI will also train 200 Ugandan business development service providers in the implementation of the Standards in 2023.This effort, which will complement the National BDS Framework developed by Enterprise Uganda and is funded by the Mastercard Foundation’s Young Africa Works project, will help improve support for MSMEs, which are critical for economic growth and job creation. “Provision of quality BDS services is crucial to ensure that Uganda’s entrepreneurs survive and thrive. Currently, the Ugandan BDS landscape is fragmented and uncoordinated, with many BDS providers lacking the skills or finances to adequately support entrepreneurs,” said Mr. Francis Kisirinya PSFU’s Chief Membership Officer. “AMI’s track record in delivering business and management training across the continent is unparalleled and this 18-month project aims to significantly impact the success of entrepreneurs by laying the groundwork for ecosystem-level change.” AMI and PSFU held BDS Standard Technical Working Group meetings at Mestil Hotel & Residences in June and November. The group consists of key representatives from 15 government, private and public sector organisations. The Technical Working Group’s mandate is to provide strategic advice to AMI’s standards drafting team before submission to the Uganda National Bureau of Standards for gazetting. Rebecca Harrison, CEO and co-founder of AMI says the organisation will leverage its continental expertise in delivering evidence-based business growth programmes to contribute to improving BDS delivery in Uganda. “AMI's Africa-built and Africa-focused business growth model, as well as our experience in delivering training to over 42,000 individuals in 39 countries across the continent, positions AMI as an ideal partner for this work,” said Harrison who joined the Technical Working Group’s meetings in person. “Moreover, AMI’s local presence and collaborative approach will enable us to incorporate the local context when implementing the work.” In addition to supporting the Technical Working Group’s efforts to improve the BDS Standards, AMI will train 200 BDS providers to address supply challenges, particularly for specialized areas, sectors, and industries. The Technical Working Group working on the BDS Standards includes representatives of key Ministries including Ministry of Trade and Cooperatives, Ministry of Finance Planning & Economic Development, MDA, BDS providers and consumers as well as development partners, including Mastercard Foundation. Additional stakeholder engagement is being undertaken with the aim to leverage the standards as an inclusive, ecosystem-building tool.Enterprise Uganda and the Makerere University Business School (MUBS) were elected as the Chair and Vice Chair of the Technical Working Group, respectively. For information about AMI please contact: info@africanmanagers.com For information about PSFU, contact: Nkoba Lorraine on email: lnkoba@psfuganda.org.ug

Starting a business takes more than just a great idea—it requires the ability to turn that idea into action and make it a reality.The Start Your Business Programme guides aspiring entrepreneurs through key steps such as understanding market demand, developing prototypes, building a strong business model, and securing funding. All Programmes Flagship Programme Start Your Business Starting a business takes more than just a great idea—it requires the ability to turn that idea into action and make it a reality.The Start Your Business Programme guides aspiring entrepreneurs through key steps such as understanding market demand, developing prototypes, building a strong business model, and securing funding. Various (Live Virtual, In-Person or Hybrid) 4 - 5 Months Request Information Designed for Aspiring entrepreneurs and startups to develop, test, and launch their business. Learning Journey Phase 1: Your Business Model and Market Use the Business Model Canvas to define target markets and customer segments Conduct market research to refine your Unique Value Proposition Phase 2: Make a Plan Identify key resources and partnerships essential for value delivery Develop an operations plan outlining key milestones for the first year Phase 3: Make and Manage Money Undertake revenue modeling to forecast sales and financial needs Define direct and overhead costs to manage business expenses effectively Phase 4: Your Business Plan and Pitch What's Included The 4-month blended program includes: 4 Learning Lab workshops Online courses/practical tools Practical project and peer networking A final pitch (optional pitch panel & competition module) Graduation event & certification Custom Learning @ Scale AMI partners with development organizations, incubators, and micro-finance institutions to deliver the Start Your Business Programme at scale. Through strategic partnerships, AMI adapts content to fit diverse market needs, ensuring accessibility through a blended approach of live facilitation, peer collaboration, and digital learning. This scalable model enables large cohorts of aspiring entrepreneurs to gain structured, interactive, and practical business training, driving long-term business success. Guided & Supported Learning Journeys Explore AMI's Learning Approach Cohort-Based Groups of learners are guided by AMI’s facilitators through experiences that emphasize peer-to-peer learning, action learning projects, and networking. Tech-Enabled AMI’s web and mobile apps support learners anytime and anywhere with access to video content, downloadable tools and engagement, throughout their journey. Africa First Our approach and content is built for Africa’s ambitious professionals and teams. With content in 7 languages, African case studies, and experiences led by Africa’s finest facilitators, we put Africa first in everything we do. Goal setting was something we hadn’t focused on before. Now, whenever a woman comes to us, we start with setting clear, actionable goals. Immy Nakyeyune Founder Mkazipreneur I highly recommend this programme to other entrepreneurs. It helps you identify your strengths and the skills you need to grow your business. Knowledge is power—the more you learn, the better you can develop and scale your business. Njabulo Johnson Entrepreneur Impilo Ka Lova Conducting a SWOT analysis helped me identify external factors affecting my business. I spotted an opportunity in the directive requiring civil servants to wear African attire on Fridays. After reviewing our sales numbers, I was thrilled to see that we didn’t just meet our 30% growth target—we exceeded it with a 44% increase in sales last month. Serah Okoti Founder Princess Fashion Empire We’ve gained valuable insights into financial management, client relationships, market competition, suppliers, and other key aspects of the branding and merchandising industry. Muthoni Gituru Business Owner Ekara Official Connect with AMI to learn how this programme can unlock growth & performance. Learn More Ambitious learning for an ambitious Africa Whether you’re looking for workplace learning for five to five hundred, or customized programmes that drive impact locally or across Africa, AMI’s learning solutions are tailored to meet your unique needs. Connect with our learning advisors to discover how our ambitious learning programmes can help you achieve your ambitious goals. Connect with an AMI Learning Advisor Explore related programmes enrolling now AMI offers editions of this programme for open enrollment for individuals and smaller teams, in addition to offering our programmes at scale along side impact partners and workplace learning customers. Overview Success in entrepreneurship starts with the right foundation. The Start Your Business Programme provides a structured approach to launching a business by guiding participants through essential steps, from idea validation to financial planning. Through practical tools like the Business Model Canvas, participants will identify key target markets, define their Unique Value Proposition, and map out the resources and partnerships needed for long-term success. Participants will also develop an operational roadmap outlining key milestones for their first year, ensuring a strong foundation for business growth. This hands-on, action-driven programme equips entrepreneurs with the strategies and skills necessary to transform ideas into thriving businesses. Key Outcomes Business Resilience & Growth Strengthen the fundamentals for business survival and expansion Improve revenue generation and create job opportunities Strategic Business Planning Develop a validated business model tailored for market success Create a detailed operations plan to guide early-stage business growth Financial Readiness & Investment Build revenue forecasts and define financial needs Prepare a compelling business pitch and financial model to attract funding and investors Focus Areas Business Planning Basics Goal-setting & planning Influence & communication Personal Productivity

Renforcez les compétences de vos nouveaux managers, superviseurs et chefs d'équipe, à travers un apprentissage pratique axé sur la définition des objectifs, la planification stratégique, la motivation des équipes et la gestion efficace de la communication. All Programmes Inscriptions ouvertes Francophone Programme Changing Gears Renforcez les compétences de vos nouveaux managers, superviseurs et chefs d'équipe, à travers un apprentissage pratique axé sur la définition des objectifs, la planification stratégique, la motivation des équipes et la gestion efficace de la communication. Catégorie Leadership et Management Conçu pour Les nouveaux managers, superviseurs et chefs d’équipe FORMAT Virtuel Durée 3 Mois (2 à 3 heures / semaine) Coût 275 000 F. CFA HT / participant Date de démarrage Août 2025 Inscription Aidez vos managers et superviseurs à réussir dans leur fonction Offrez à vos managers et cadres intermédiaires un accompagnement pratique, concret et transformateur. Dynamisez leurs équipes, solidifiez leur posture de leader et stimulez durablement la performance de votre organisation.Donnez-leur les clés d’un leadership efficace, humain et résolument tourné vers la croissance Présentation du programme Pendant ces trois mois d’apprentissage (à raison de 2 à 3 heures par semaine), vos managers, superviseurs et chefs d’équipe renforceront leurs compétences managériales à travers des ateliers et des cours en ligne centrés sur le leadership, la supervision, la gestion de projets, la résolution de défis et la mobilisation des équipes. Ils seront ainsi outillés pour encadrer efficacement leurs collaborateurs, gagner en assurance dans leur rôle, et assumer davantage de responsabilités au service de la performance de votre organisation. Tout au long du programme, les participants auront un accès illimité (24/7) à notre plateforme digitale et à notre application mobile, leur permettant de transformer les apports théoriques en actions concrètes et directement applicables dans leur quotidien professionnel. Avec plus de 37 000 entreprises accompagnées dans 39 pays, AMI Entreprise soutient les organisations à travers l’Afrique dans le développement des compétences managériales clés : faire grandir les talents, renforcer le leadership et favoriser l’épanouissement professionnel pour atteindre efficacement les objectifs fixés. Nos programmes sont disponibles en plusieurs langues et s’adaptent à une grande diversité de secteurs d’activité. Résultats attendus Définition des objectifs Planification stratégique Motivation des équipes Communication efficace Modules clés Autonomisation Coaching et Accompagnement Définition d'objectifs et planification Gestion de la performance Gestion du stress Influence et Communication Mobilisation des équipes Productivité personnelle Résolution de problèmes Parcours d’apprentissage Phase 1 : Responsabiliser vos équipes Comprendre les responsabilités clés pour guider et soutenir efficacement une équipe. Adopter une communication claire, ouverte et intentionnelle pour renforcer la collaboration. Diriger par l’influence et la création de relations plutôt que par l’autorité formelle. Favoriser l’autonomie, la confiance et le développement des membres de l’équipe afin de libérer pleinement leur potentiel. Phase 2 : Gérer les défis Faire des retours constructifs et gérer efficacement les conversations difficiles. Identifier et activer les leviers de motivation pour aider les collaborateurs et les équipes à performer. Optimiser la gestion du temps pour améliorer la productivité et l’efficacité. Phase 3 : Construire des équipes performantes Optimiser les dynamiques d’équipe pour favoriser la réussite collective. Encourager une culture d’apprentissage, de résilience et d’adaptabilité. Renforcer la collaboration par des relations solides et authentiques. Utiliser le coaching pour développer le plein potentiel de chacun. Ce qui est inclus Le programme mixte de 3 mois comprend : 3 ateliers virtuels d'apprentissage 6 cours en ligne et des outils pratiques, accessibles 24/7 1 projet pratique de défi de changement Une cérémonie (virtuelle) de remise des certificats de réussite Qui peut s’inscrire ? Les managers et cadres intermédiaires. Parfois, en tant que manager, nous en faisons trop. J'ai appris à mieux travailler avec l'équipe et à rendre les gens responsables de leur travail. Je vois déjà une différence. L'équipe est plus active et plus engagée. John Nsubuga Directeur des Ressources Humaines Fenix International Des parcours d’apprentissage guidés et soutenus Apprentissage collaboratif Les participants évoluent en cohorte, accompagnés par les intervenants d’AMI, avec des plans d’action, de l’apprentissage entre pairs et des opportunités de réseautage. Soutien technologique continu Grâce à la plateforme web et l’application mobile d’AMI, profitez d’un accès 24/7 à des cours en ligne, vidéos, outils téléchargeables et ressources pratiques, où que vous soyez. Découvrez l’approche d’apprentissage d’AMI L’Afrique au cœur de notre approche Nos programmes sont conçus pour les professionnels et entrepreneurs d’Afrique, avec du contenu disponible en 7 langues, des études de cas locales et des facilitateurs experts du marché. À propos d’African Management Institute (AMI) AMI accompagne les entreprises ambitieuses à travers l’Afrique pour les faire prospérer. Nous croyons que les personnes qualifiées créent des entreprises florissantes, que les entreprises florissantes créent des emplois de qualité et que les emplois de qualité favorisent la prospérité et la dignité. AMI a collaboré avec diverses entreprises et organisations partenaires pour soutenir les entrepreneurs et managers à travers l’Afrique dans la construction et le développement de leurs entreprises tels que Uber, Nestlé, Radisson Blu, la Fondation Mastercard, l’USAID, la Fondation Shell ou encore Equity Bank. AMI a formé plus de 37 000 entreprises dans 39 pays d’Afrique. Les bureaux d’AMI se situent au Kenya, en Afrique du Sud, au Sénégal, au Rwanda, en Ouganda, au Nigeria et en Éthiopie. Commencez votre parcours d'apprentissage dès aujourd'hui Inscription