Banking on SMEs: Why Non-Financial Support Makes Financial Sense
- Naomi Kirungu
- Sep 16
- 1 min read
African banks are competing to capture the underserved SME market but fragile businesses weaken portfolios. Too many SMEs remain underprepared, leading to low loan uptake, high defaults, and missed opportunities.
The evidence is clear: targeted non-financial support (NFS) changes this equation. By pairing financial products with practical training and coaching, banks strengthen SME capacity and unlock measurable returns. For banks, NFS is not philanthropy. It’s a proven strategy to reduce risk, grow deposits, and build lifetime value.
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